Plan and manage customer service contacts - Context

Plan and manage customer service contacts - Context ()

Plan and manage customer service contacts - Context


generated_by	build_archi_xml.py::gen_capability_context_view
generator_path	pedro/capabilities/build_archi_xml_assign/build_archi_xml_assign.py
run_at	2026-10-19T19:13:40
view_type	capability_context


Manage Customer Service
Plan and manage customer service contacts
Plan and manage customer service contacts - Processes
Evaluate customer service operations and customer satisfaction
Evaluate customer service operations and customer satisfaction - Context
Service products after sales
Service products after sales - Context
Manage Customer Service - Capabilities
Market and Sell Products and Services
Develop and manage sales plans
Develop and manage sales plans - Context
Market and Sell Products and Services - Capabilities
Deliver Services
Deliver service to customer
Deliver service to customer - Context
Deliver Services - Capabilities


Returned Product		Plan and manage customer service contacts	Service products after sales
Service Request		Plan and manage customer service contacts	Deliver service to customer
Complaint Resolution Record		Plan and manage customer service contacts	Evaluate customer service operations and customer satisfaction
Complaint Resolution Satisfaction Report		Evaluate customer service operations and customer satisfaction	Plan and manage customer service contacts
Sales Order		Develop and manage sales plans	Plan and manage customer service contacts